Using this bag is a breeze. You can switch between the shoulder and crossbody straps based on your preference and situation. Just unclip the current strap and attach the other one. When you're out and about, put your phone, wallet, keys, and makeup inside the roomy interior. As for maintenance, keep it away from sharp objects to avoid scratches on the woven leather. If it gets dirty, use a soft, damp cloth to gently wipe the surface. Store it in a cool, dry place when not in use, and avoid exposing it to direct sunlight for long periods as it may fade the colors.